Privacy Policy – Syriaza.com

Effective Date: July 1, 2025
Last Updated: July 1, 2025

Syriaza.com (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.syriaza.com and use our services. By using our platform, you agree to the practices described in this policy.

1. Information We Collect

We collect several types of information from and about users of our platform, including:

a) Personal Information:

When you register or post an ad, we may collect:

  • Full name

  • Email address

  • Phone number

  • Location/address

  • User-provided content (e.g., ad descriptions, messages)

b) Non-Personal Information:

We may also collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Language preference

  • Website usage statistics (e.g., time on site, page views)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services

  • To create and manage your account

  • To communicate with you (support, updates, notifications)

  • To process payments, if applicable

  • To detect and prevent fraudulent activities

  • To analyze user behavior and improve user experience

  • To comply with legal obligations

3. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your information under specific circumstances:

  • With other users: For example, your contact details (like phone or email) may be visible on your ad listings.

  • With service providers: Such as hosting providers, payment processors, or analytics tools.

  • Legal requirements: We may disclose information if required by law, court order, or to protect our rights.

  • Business transfers: In case of a merger, acquisition, or asset sale, user information may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience:

a) What are Cookies?

Cookies are small data files stored on your device to help us recognize your browser and preferences.

b) Types of Cookies We Use:

  • Essential Cookies: Required for the operation of the site

  • Performance Cookies: Help us analyze how users interact with our site

  • Functional Cookies: Store user preferences

  • Advertising Cookies: (If applicable) Used for delivering targeted ads

You can control cookies through your browser settings. Note that disabling some cookies may affect site functionality.

5. Data Retention and Deletion

We retain your personal information as long as necessary to provide our services or as required by law. You may request deletion of your data at any time by contacting us at info@syriaza.com.

Inactive accounts and expired listings may be automatically removed after a certain period.

6. Security of Your Information

We use appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we do our best to keep your data protected.

7. User Rights and Choices

Depending on your location and applicable law, you may have the following rights:

  • Right to access your personal data

  • Right to correct inaccurate data

  • Right to request deletion of your data

  • Right to object or restrict processing

  • Right to withdraw consent (if consent was the basis of processing)

To exercise any of these rights, please contact us at info@syriaza.com.

8. Third-Party Links and Services

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before interacting with them.

9. Children’s Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us to remove it.

10. International Data Transfers

As we are based in Syria, yet your information is handled and stored outside Syria.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or by posting a notice on our website. Your continued use of Syriaza after such updates constitutes your acceptance of the new policy.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, you may contact us at:

  • Email: info@syriaza.com

  • Phone: +963 992 267 680

  • Address: Al Buhtori Street, Aleppo, Syria