Syriaza
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Frequently Asked Questions

1. About Syriaza

  • Syriaza is a Syrian classifieds website where users can buy, sell, or offer products and services in various categories.

  • Yes, it covers all major cities including Damascus, Aleppo, Homs, Latakia, Tartous, and more.

  • No, it is a private and independent online platform.

2. User Registration & Account

  • Yes, registration is required to post ads or contact users.
  • Click "Register" on the homepage and fill in your details.
  • Yes, but posting or messaging requires login.

  • Use the "Forgot Password" link on the login page.

3. Posting Ads

  • Log in, click "Post Ad", fill in the details, add images, and submit.

  • Most ads are published instantly; some may need short review.

  • Yes, but avoid duplicates. Each ad must be unique.

  • Regular users have basic limits. Store members have higher limits.

4. Managing Ads

  • Go to your dashboard, click “My Ads”, then choose edit or delete.
  • Yes, you can do both anytime.
  • Ads are active for 30 days by default.

5. Ad Promotion & Features

  • Featured: Shows on homepage and top of category

  • Top Ad: Stays pinned at the top of listings

  • Bump Up: Pushes ad to top of list again

  • Go to “My Ads” and click “Promote”.

  • Check the Pricing Page or see the promotion options during posting.

6. Store Memberships

  • A business account with a store page, branding, and promotion benefits.
  • Custom store page
  • More ad slots
  • Discounted promotions
  • Store badge
  • Go to “My Account” > "Dashboard" >  “Membership Report” and choose a plan.

7. Payments

  • MTN Cash
  • Syriatel Cash
  • PayPal (Outside Syria)
  • Money Exchange (on request)

  • When you check out any membership or ad posting you will prompt for steps to follow (Usually through the relative APP)

  • Yes. All payments use local trusted channels.

8. Communication & Messaging

  • Use the “Contact Seller” button on the ad page.
  • Through the message button or contact info you share.

  • No you can't. The point of our platform is to ease communication between ad owner and interested buyers.

9. Safety & Reporting

  • Meet in public

  • Meet in busy area.

  • Take someone with you.

  • Never pay in advance

  • Avoid suspicious offers

  • Use Syriaza chat

  • Click "Report Ad" or contact our support team.

  • No. We only provide the platform. Users must complete deals independently

10. Technical Support

  • Refresh, clear your browser cache, or try another device.
  • Contact us via email with screenshots and a description.

11. Mobile & App

  • Not yet, but it's coming soon. The website works well on mobile devices.

  • No, all features are available on mobile.

12. Customer Support & Contact

  • Sunday to Thursday, 9:00 AM – 6:00 PM (Damascus Time)